OUR SERVICES
We appreciate that you need someone who understands your
requirements and how you operate.
It is therefore important that we work with you as part of
your team and tailor our services to fit your requirements.
Time is precious when you are a small or medium size business,
so we make sure we work with you to give you back your time
to concentrate on expanding your business whilst we concentrate
on supporting your business.
Our team are able to offer a whole range of support services
associated with running a successful business. Simply identify
the areas you need help with and we will be happy to provide
you with a quote to complete the work.
Pay as you Go Packages
We recognise that there are times in a business when you know you need help but are just not sure what help you require and when. For this reason we have designed some preset packages to incorporate some of our most frequently requested services. Click here to find out more about our Start Up and Go, Business Expansion, IT Health Check and Expenses on the go.
Call us today to save your business time and money 0845 094 3581
More about our services ...
Business contacts database administration
We can keep a comprehensive database of your business contacts. This can include details of all forms of contact made with the business contact including emails, meetings, tasks and phone calls.
The information contained in the business contact card can be used to produce personalised mail merge documents to send out letters, flyers, and monthly newsletters or produce labels etc. All correspondence sent will be recorded against the contact to ensure up to date information is readily available.
The information contained in the business contact card can be used to produce personalised mail merge documents to send out letters, flyers, and monthly newsletters or produce labels etc. All correspondence sent will be recorded against the contact to ensure up to date information is readily available.
Business correspondence
We are able to create, update and track your business correspondence. We can produce your quotations, invoices and general letters to clients both existing and prospective and track the response they make or if instructed, chase them for payments.
Charity
Having experience the Charity sector, both employed and voluntarily, we have a good understanding of the priorities on a charity's time and money. Relying on volunteers is great and no charity could function without them but there are times when a project comes along that requires longer periods of time to be spent on it. Employees are busy with their own jobs and volunteers offer you what they can but some projects need to be completed to a deadline.
We can help you to by managing projects for you to ensure they are completed on time and just as importantly to budget. All it costs you is payment for the time it actually takes as we charge on a truly pay as you go basis and offer charities a discount on our standard rates.
We can help you to by managing projects for you to ensure they are completed on time and just as importantly to budget. All it costs you is payment for the time it actually takes as we charge on a truly pay as you go basis and offer charities a discount on our standard rates.
Customer marketing campaigns
Send us a supply of brochures which we then store. Provide
a copy of the covering letter or discuss your needs with
us and we will create a customised letter for you. We will
then send them to your customers on your behalf as and when
required. This work can be done in conjunction with the
Business Contacts Database and our Research service which
will add the personal touch to your contact with your customers
and potential customers.
Data Protection compliance
We can help you work through the basics and be compliant with Data Protection legislation within your company. We will work with you to understand your business and how the paper flow works as well as what personal information you require from your customers and how this information is handled. We can assist you with registration, creating a Data Protection statement and policy within your organisation. Additionally we can help you to train your staff to be aware of their and the company’s responsibilities and how to manage requests from the public.
Desk top publishing and document creation
We can help you to create newsletters, flyers, posters, tickets, menus or any of the promotional material your business needs. We can also help you build up professional manuals or course training materials that can be updated and published to any media required, i.e. to your website, to CD as a PDF file or printed in colour in a binder.
Diary management and reminder service
We can run your diary for you. We will co-ordinate meetings, arrangements for travel or even remind you of that all important anniversary. We can book conference calls and offer a fully managed electronic on-line diary that will synchronise with your Blackberry, iPhone or PDA. Our reminder service ensures your diary works for you and you don’t forget that all important meeting.
Email re-direction and management
You can divert or forward email to It's My Office for us to reply
on your behalf. Advise us of the emails that should be responded
to whilst you are out of the office and we will deal with
them accordingly. We can also supply you with a custom email
address at itsmyoffice.net or help you to create your own
email domain of "yourcompany.co.uk" and take over
the management of all your email correspondence.
Event management
We have experience of arranging venues for seminars or training courses. We can take on the management of the attendees and make sure they and you show up on the day happy, refreshed and ready to work.
Excel spreadsheets
Excel is a versatile business tool that enables data to be viewed and reported in different ways. We can help you to build spreadsheets that will allow you to view numerical information in ways that make more sense to you than just a screen full of numbers.
Expenses - Managing your monthly records
Send us your receipts each month and we will update your monthly spreadsheet. Alternatively, if you do not have an existing spreadsheet, we will create and maintain the spreadsheet for you.
ISO 9001:2000 Quality Management Systems
We can assist you in maintaining, and developing your QMS systems. We offer assistance with documentation, internal audits, and staff workshops as well as many other aspects of the ISO 9001:2000 standard.
NEW - Special Offer
Special Offer – buy 2 get one 1 free!
As part of our new website and company re-branding, we are offering
all new clients the opportunity to book 2 hours work with
us and get the third hour free.
An initial consultation is free so call us now for more details!
Post forwarding/re-direction
We can act as your London based postal address for you and forward mail on. We can also filter un-solicited mail before forwarding on to you to keep your costs down.
Personalised telephone answering
If we are working with you we can take calls on your behalf and relay messages back to you.
Powerpoint Presentations
Good presentation is the key to success. A professional presentation can help you to win orders and bring current customers up to date with your business. A simple but dynamic approach is taken which allows your audience to concentrate on the content.
Research – external and competitor
If you need to build up a list of potential clients for a personalised mailing campaign we can undertake this research for you and build up a database for later use. If you are thinking of re-focusing the business and branching out into new markets we can research your competitors and find out how they cost their proposition to enable you to pitch your entry to the market.
Sales & Marketing
From simple advice that will help you promote your company’s
products and services, to helping you plan, achieve and
deliver your full requirements eg business stationery, brochures,
leaflets, postcards. We have access to creative and affordable
resource to help make your business stand out from the competition
and increase sales.
Training course administration
As we already work with companies researching venues and providing
course administration and support, we understand what it
takes to administer courses and ensure delegates fully understand
what is required prior to and during the course ensuring
they make the best possible use of their time with you.
Transcription service
We are able to transcribe files via mini cassette or digital files
from the major transcription equipment suppliers, Philips
Olympus etc. Once transcribed, the work is returned by email,
post or courier, as per your request. 1 hour of voice recording
can take up to 4 hours to transcribe. The time taken is
dependent on a number of variables such as the quality of
the recording, the position of the microphones, use of jargon
or technical terms, voice accents, the number of people
speaking and the speed at which each person is talking.
Travel booking & management
We can manage your travel and accommodation needs in this country
and abroad for both business and personal trips; research
hotels, train fares, flights and anything you may need to
make the visit successful.